Hotel Puerto Palace

facilities, cleanliness, breakfast, location

The personnel was nice with a good language command in English and German. We had a balcony with a view of the ocean from it. The internet connection was stable and fast. We experienced much flexibility: i.e. we had not booked dinner but got it easily in the spot, for a fee. The food was just exceptional, both breakfast and dinner. And excellent beds, backpain-free!

Absolutely love this hotel. Staff friendly and helpful. Room big and clean with balcony. Bed really big and comfortable. Bring a travel kettle if your English. Breakfast was included and great choice in a lovely room and by pool. Hotel is very relaxed lots of areas to sit. Entertainment most nights. Service great. Pool area really lovely lots of plants,palms and pretty. About 20 minute walk down steep hill to town. We loved everything. Visited Loro Parque and Mount Tiede. Siam Park in south and kids did quad biking. We would definitely come to Hotel Puerta Palace again and would highly recommend. Never felt like a Hotel, so friendly, spacious and pretty. Had a fabulous week ☺️ 🌟

Hotel Puerto Palace is a fantastic Hotel, in my opinion it's good for a short break or prolonged stay. It's quite a walk from the centre of town, but that was ok for us, We actually enjoyed the walk back up the hill from the town after a night out. The food suited us also, loads of fresh fruit and vegetables, fish, chicken, beef and pork. The clientele are mostly middle aged or older, again...this suited us as we're a similar age group. The Hotel was relaxing, super clean and the staff were excellent. We've backpacked through the Canary Islands a few times and this hotel met all our needs and has been one of the best we've stayed in. We're genius level three, stayed in loads of Hotels through the years and would happily recommend a stay here to friends and family. Well done Hotel Puerto Palace.

Nice clean decent sized room. Facilities in room- fridge, safe, ensuite bathroom with double basin,bath,shower,bidet, hair drier. We had balcony looking towards pool and hills. Very well tended grounds and comprehensive pool area with with three Jacuzzis and about 4 pools. Buffet style breakfast. (Didn't try evening meals as we hired a car and were out exploring till late ish most days so ate out.) Daily maid service to a high standard. 12 pm checkout. I think there was a shuttle service up and down to town but we never had need to use it as it's a pleasant walk to the seafront and back. This is another hotel I would return to in PdlC without hesitation.