Property building in Hotel Puerto Palace

Hotel Puerto Palace

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Hotel Highlights

Welcome to Hotel Puerto Palace, where the sun kisses the waves and your worries drift away! Nestled in the charming Puerto de la Cruz, just 0.4mi from the bustling city center, this 4-star gem is your ticket to a fab getaway. With prices starting from just $68, you’ll indulge in a delightful mix of comfort and fun without breaking the bank. Picture yourself sipping coffee at breakfast while soaking in the lively atmosphere as the sun starts its ascent—this is how mornings are meant to be!

Pool view in Hotel Puerto Palace
Bird's eye view in Hotel Puerto Palace

Rooms

Show 7 photos

1 King Size Bed

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30 sqft

King Room, Pool View

Wheelchair accessible

DOUBLE POOL VIEW 2 ADULTS + 1 CHILD is 344 square feet and includes a king-size bed 150-183 width and is Wheelchair-accessible.

Show 7 photos

1 King Size Bed

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345 sqft

King Room, Sea View, Single Use

Wheelchair accessible

DOUBLE SEA VIEW 1 ADULT is 344 square feet and includes a king-size bed 150-183 width and is Wheelchair-accessible.

Show 7 photos

1 King Size Bed

/

345 sqft

King Room, Pool View, Single Use

Wheelchair accessible

DOUBLE POOL VIEW 1 ADULT + 1 CHILD is 344 square feet and includes a king-size bed 150-183 width and is Wheelchair-accessible.

Discover More

Dive into leisure at our stunning outdoor swimming pool or let the kids splash around in their designated pool while you relax under the sun on the spacious sun deck. If you're feeling adventurous, challenge yourself to a match on our free tennis court, or unwind with a soothing sauna session (available for an extra charge). With our private parking, free shuttle service, and an array of amenities catered to your every need—a kid-friendly buffet, fitness center, and even a tour desk— Hotel Puerto Palace guarantees an enriching experience for travelers of all kinds.

Property building in Hotel Puerto Palace
Property building in Hotel Puerto Palace

Experience the Best

Our guests rave about the warm ambiance and stellar service, with a whopping 4,110 reviews showcasing the fun and joy experienced here. Your stay promises to be just as entertaining with live music performances, engaging playgrounds for the little ones, and a picturesque terrace to savor the magnificent views. So whether you're looking for a thrilling family vacation or a relaxing retreat, Hotel Puerto Palace stands ready to welcome you with unmatched hospitality and endless adventures. Come join us!

Bed in Hotel Puerto Palace
Bed in Hotel Puerto Palace

Plan Your Stay

As you bask in the warmth of Island-goers’ revelry, don’t miss out on the vibrant dining experiences at Hotel Puerto Palace! Savor local delicacies or international cuisines crafted with flair, and sure to tantalize your taste buds. Our onsite restaurant serves a delightful range of mouthwatering meals, perfect for refueling after a fun-filled day splashing in the sun or exploring the local treasures. Whether it’s breakfast, lunch, or dinner, every meal feels like a culinary adventure, creating delightful memories to share with family and friends.

Restaurant/places to eat in Hotel Puerto Palace
Restaurant/places to eat in Hotel Puerto Palace

Amenities

Restaurant

Outdoor swimming pool

Kids' pool

Free wifi

Free shuttle

Air conditioning

Tennis court

Kid-friendly buffet

Spa and wellness centre/facilities in Hotel Puerto Palace
Spa and wellness centre/facilities in Hotel Puerto Palace

Pools

Outdoor

All season, Heated, Shallow end, With view

Outdoor, Kids only

All season, Heated, Shallow end, With view

Swimming pool in Hotel Puerto Palace
Swimming pool in Hotel Puerto Palace

Restaurant

Restaurante #1

Food and drinks in Hotel Puerto Palace
Restaurant/places to eat in Hotel Puerto Palace
Property building in Hotel Puerto Palace
Hotel Puerto Palace is a fantastic Hotel, in my opinion it's good for a short break or prolonged stay. It's quite a walk from the centre of town, but that was ok for us, We actually enjoyed the walk back up the hill from the town after a night out. The food suited us also, loads of fresh fruit and vegetables, fish, chicken, beef and pork. The clientele are mostly middle aged or older, again...this suited us as we're a similar age group. The Hotel was relaxing, super clean and the staff were excellent. We've backpacked through the Canary Islands a few times and this hotel met all our needs and has been one of the best we've stayed in. We're genius level three, stayed in loads of Hotels through the years and would happily recommend a stay here to friends and family. Well done Hotel Puerto Palace.

Dave

Absolutely love this hotel. Staff friendly and helpful. Room big and clean with balcony. Bed really big and comfortable. Bring a travel kettle if your English. Breakfast was included and great choice in a lovely room and by pool. Hotel is very relaxed lots of areas to sit. Entertainment most nights. Service great. Pool area really lovely lots of plants,palms and pretty. About 20 minute walk down steep hill to town. We loved everything. Visited Loro Parque and Mount Tiede. Siam Park in south and kids did quad biking. We would definitely come to Hotel Puerta Palace again and would highly recommend. Never felt like a Hotel, so friendly, spacious and pretty. Had a fabulous week ☺️ 🌟

Thomas

My stay at this hotel exceeded all expectations! The room was impeccably clean, comfortable, and thoughtfully designed. The bed was super cozy with high-quality linens — I had the best sleep! The staff was incredibly friendly and always ready to assist with anything I needed. Breakfast was delicious, offering a wide variety of options to suit every taste. The location is perfect — close to many attractions and with convenient transport links. I particularly appreciated the attention to detail, which made my stay truly enjoyable. I would definitely come back again! Highly recommended for anyone seeking comfort and a warm atmosphere.

Kateryna

Excellent hotel! Looks like it is very well looked after and managed. There was everything we needed. Pools, jacuzzis, nice surroundings to the pool (well done gardeners) also there was a bar/bistro where you could get lunch, snack or a drink which you could eat there or there was an option to take it to your sunbed (they provide you with takeaway cups. i had a drink not sure about food). There is also a mini shop to get bottles of water for fair prices. The hotel lobby and other premises were kept clean and spotless including our room. Also, the hotel provides a shuffle bus to/from the town which was a great touch!

Nikola

The hotel is amazing and it was worth it for 4 stars. Breakfast has a variety of options and even though we went to eat at 10 or 10:15 (breakfast is until 10:30) the plates were full of food. We didn t experience the feeling "they run out of a specific food". The elevators were the cherry on top, with mirrors you could see a nice view especially during the sunset. The pool area is very nice and quiet. The hotels walls are amazing, with a nice view too. The room is quite big and the staff cleaned very well every morning.

Larisa

Hotel Puerto Palace is a fantastic Hotel, in my opinion it's good for a short break or prolonged stay. It's quite a walk from the centre of town, but that was ok for us, We actually enjoyed the walk back up the hill from the town after a night out. The food suited us also, loads of fresh fruit and vegetables, fish, chicken, beef and pork. The clientele are mostly middle aged or older, again...this suited us as we're a similar age group. The Hotel was relaxing, super clean and the staff were excellent. We've backpacked through the Canary Islands a few times and this hotel met all our needs and has been one of the best we've stayed in. We're genius level three, stayed in loads of Hotels through the years and would happily recommend a stay here to friends and family. Well done Hotel Puerto Palace.

Dave

Absolutely love this hotel. Staff friendly and helpful. Room big and clean with balcony. Bed really big and comfortable. Bring a travel kettle if your English. Breakfast was included and great choice in a lovely room and by pool. Hotel is very relaxed lots of areas to sit. Entertainment most nights. Service great. Pool area really lovely lots of plants,palms and pretty. About 20 minute walk down steep hill to town. We loved everything. Visited Loro Parque and Mount Tiede. Siam Park in south and kids did quad biking. We would definitely come to Hotel Puerta Palace again and would highly recommend. Never felt like a Hotel, so friendly, spacious and pretty. Had a fabulous week ☺️ 🌟

Thomas

My stay at this hotel exceeded all expectations! The room was impeccably clean, comfortable, and thoughtfully designed. The bed was super cozy with high-quality linens — I had the best sleep! The staff was incredibly friendly and always ready to assist with anything I needed. Breakfast was delicious, offering a wide variety of options to suit every taste. The location is perfect — close to many attractions and with convenient transport links. I particularly appreciated the attention to detail, which made my stay truly enjoyable. I would definitely come back again! Highly recommended for anyone seeking comfort and a warm atmosphere.

Kateryna

Excellent hotel! Looks like it is very well looked after and managed. There was everything we needed. Pools, jacuzzis, nice surroundings to the pool (well done gardeners) also there was a bar/bistro where you could get lunch, snack or a drink which you could eat there or there was an option to take it to your sunbed (they provide you with takeaway cups. i had a drink not sure about food). There is also a mini shop to get bottles of water for fair prices. The hotel lobby and other premises were kept clean and spotless including our room. Also, the hotel provides a shuffle bus to/from the town which was a great touch!

Nikola

The hotel is amazing and it was worth it for 4 stars. Breakfast has a variety of options and even though we went to eat at 10 or 10:15 (breakfast is until 10:30) the plates were full of food. We didn t experience the feeling "they run out of a specific food". The elevators were the cherry on top, with mirrors you could see a nice view especially during the sunset. The pool area is very nice and quiet. The hotels walls are amazing, with a nice view too. The room is quite big and the staff cleaned very well every morning.

Larisa

Hotel Puerto Palace is a fantastic Hotel, in my opinion it's good for a short break or prolonged stay. It's quite a walk from the centre of town, but that was ok for us, We actually enjoyed the walk back up the hill from the town after a night out. The food suited us also, loads of fresh fruit and vegetables, fish, chicken, beef and pork. The clientele are mostly middle aged or older, again...this suited us as we're a similar age group. The Hotel was relaxing, super clean and the staff were excellent. We've backpacked through the Canary Islands a few times and this hotel met all our needs and has been one of the best we've stayed in. We're genius level three, stayed in loads of Hotels through the years and would happily recommend a stay here to friends and family. Well done Hotel Puerto Palace.

Dave

Absolutely love this hotel. Staff friendly and helpful. Room big and clean with balcony. Bed really big and comfortable. Bring a travel kettle if your English. Breakfast was included and great choice in a lovely room and by pool. Hotel is very relaxed lots of areas to sit. Entertainment most nights. Service great. Pool area really lovely lots of plants,palms and pretty. About 20 minute walk down steep hill to town. We loved everything. Visited Loro Parque and Mount Tiede. Siam Park in south and kids did quad biking. We would definitely come to Hotel Puerta Palace again and would highly recommend. Never felt like a Hotel, so friendly, spacious and pretty. Had a fabulous week ☺️ 🌟

Thomas

My stay at this hotel exceeded all expectations! The room was impeccably clean, comfortable, and thoughtfully designed. The bed was super cozy with high-quality linens — I had the best sleep! The staff was incredibly friendly and always ready to assist with anything I needed. Breakfast was delicious, offering a wide variety of options to suit every taste. The location is perfect — close to many attractions and with convenient transport links. I particularly appreciated the attention to detail, which made my stay truly enjoyable. I would definitely come back again! Highly recommended for anyone seeking comfort and a warm atmosphere.

Kateryna

Excellent hotel! Looks like it is very well looked after and managed. There was everything we needed. Pools, jacuzzis, nice surroundings to the pool (well done gardeners) also there was a bar/bistro where you could get lunch, snack or a drink which you could eat there or there was an option to take it to your sunbed (they provide you with takeaway cups. i had a drink not sure about food). There is also a mini shop to get bottles of water for fair prices. The hotel lobby and other premises were kept clean and spotless including our room. Also, the hotel provides a shuffle bus to/from the town which was a great touch!

Nikola

The hotel is amazing and it was worth it for 4 stars. Breakfast has a variety of options and even though we went to eat at 10 or 10:15 (breakfast is until 10:30) the plates were full of food. We didn t experience the feeling "they run out of a specific food". The elevators were the cherry on top, with mirrors you could see a nice view especially during the sunset. The pool area is very nice and quiet. The hotels walls are amazing, with a nice view too. The room is quite big and the staff cleaned very well every morning.

Larisa

Location

Doctor Cobiella Zaera 2, S/N, Santa Cruz, 38400, Spain

Reservations:

+1 (888) 385-8465

or
Hotel Puerto Palace

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